Building Your Personal Brand

What does THAT mean? 

Everyone is familiar with brand names like Coke, Amazon, Apple, Starbucks… You can probably name 100. And when you think of a brand name, certain images or impressions come to mind, right? For example, when I think of a brand like Old Navy… I think inexpensive or sales; low (but passable) quality; play clothes (jeans, shorts, t-shirts, sundresses, flip flops) kids clothes; easy to shop; playful or fun. 

When it comes to shoe retailer brands, you probably have very different impressions of DSW vs. Zappos.com vs. Famous Footwear vs. Payless. MOST those brands impressions (the positive ones) are very deliberately created and reinforced by their marketing department in all of their communications and ideally, also in the way they run their company.

Companies are thoughtful and deliberate in building their brands and you should be too!

So, let’s say you are going to market your own brand, Brand [insert your name here]. In your personal and professional life, what words do people associate with you?  What words do you WANT them to associate with you? 

Building your personal brand means that YOU make an effort to influence what people associate you with, because whether you want them to or not, THEY WILL ASSOCIATE YOU WITH SOMETHING. So you should take control of it.

Personally, colleagues might think of me as fun, loud, outgoing, caring and smart.  If you knew me, you’d figure most of that out in a few minutes. But professionally, I also want them to think of me as a marketing strategy expert, a skilled workshop facilitator, a dedicated mentor/career advice provider, reliable, passionate and dedicated…etc.  Those are things that you would be quick to discern about me.

So, I have to make sure that, whether they’ve worked with me OR NOT, they believe these things about me. These are the things they associate with me when they hear my name, receive my resume or job application or even if they ask someone about me. 

Things that make up our personal brand are:

  • Skills and experience:  expertise, education, training, certifications, past jobs
  • Work habits, e.g. meticulous, prompt, efficient, creative, inspiring
  • Personal traits/emotional appeal:  Outgoing, passionate, thoughtful, decisive

Consider unique words or ways to present these things. For example, instead of saying you are “hard-working”, say you are “dedicated” or “passionate.”  When you stand back and think about your personal brand, make sure it is compelling. If not, find words that inspire you (See Karen’s list, third page of the attachment below).

Beyond just living and working your personal brand, there are two ways to communicate and build it, once you have identified it.

Channels that you have total control over, like your resume, LinkedIn page and other social media channels (especially those an employer might see).

Make sure they reflect you and that the messages you are sending out about yourself are CONSISTENT.   Anything about you can contribute to your personal brand, including your email address, how you dress and present yourself, including your mannerisms like handshake, eye contact and speaking style!   

Impressions people build of you based on direct experience.  What people think of you and what they say about you can include endorsements or recommendations on LinkedIn but they can also include things someone might say about you when asked. These things might not be so good, so make sure that you are living up to the brand impressions that you INTEND.

For example, if you are always late, or cancel on people all the time; If you are are lazy, or gossipy, complaining/bad attitude or careless in your work, over time, from job to job, these impressions can stick with you. Of course, you will be given time to grow, learn and make mistakes, but the more you are aware of your brand perceptions, the more you will be able to work to cultivate what you want and who you really are.

If you are not sure what your personal brand is,
ask your teachers, bosses or mentors
to give you some feedback on your strengths and,
while you are at it, opportunities for growth.

The things other people say about you can also help you better understand what you are good at and what you should work on. 

Consider asking friends, family and colleagues five words that come to mind when they think about you or your work.  Story: I was surprised recently when I talked to several colleagues about my performance.  Three of them said something I hadn’t considered: I’m very good at taking in a lot of information, perspectives and opinions… and summarizing and articulating the broader themes and conclusions.  I didn’t even realize I was doing that.   What a great thing to communicate to potential/future clients/employers.

Attached below are a few worksheets that Karen has generously provided for you if you want to try them out for yourself. 

It is also worth noting that employers are increasingly using personality tests to find candidates that are a good fit for their culture. While there are many out there, I recommend that you invest in a book called “StrengthsFinder 2.0” by Gallup and Tom Rath. (You should be able to find it easily for $10-15.)

I love this assessment. It won’t help you choose a career (more on the Holland Code in our upcoming “How to Choose a Career” blog) but it will help you understand yourself and identify strengths that will help you articulate your brand.

Okay, get to it:  BUILD BRAND YOU!

Personal vs Professional Life – Online

I know, I know, you’ve heard this before: Being on social media means that your personal life is no longer private. But it’s true.

And, while you should make the effort to assure that only your friends can see what you post, that’s easier said than done. Believe me when I say that employers definitely DO check out candidates on the internet.

You should google yourself – or have someone who is not in your social network google you, or get on the social media you use, to see what an employer can see.  

That’s the first step.  The ongoing challenge is to begin to practice censoring yourself a bit.  There are endless stories on the web about how one quick, careless decision (e.g. post, tweet) can lose an opportunity or even your current job. (Search that: “lost their jobs from social media”. Ouch.)

Especially when you are starting out your career and building your reputation, it’s just better to be overly cautious.  This goes double for people in certain careers, which may be more strict or sensitive, like teaching or law enforcement.  Remember that when you are employed (or a student), you are representing that company (or school), even in your personal life.  Kind of like how your actions reflect on your family/parents.    

Also, the smaller or close-knit the town you live in, or the industry you work in, the faster your reputation will spread and the harder it will be to shake. (Future blog post: “Never Burn a Bridge”.)

General rules to abide by:

  • NO EMPLOYER TALK: Never say anything negative about your employer on social media.  There’s a story about a woman who was fired for posting on Facebook saying her job is ‘boring’. Really. To be on the safe side, if you want to post about your job, make sure it’s positive (and nothing confidential, like the actress on Glee who posted info about the season finale and got blacklisted in Hollywood).
  • DON’T POST DURING WORK: If your company has strict rules about social media use, be careful WHEN you post:  A woman was fired for tweeting during a city council meeting when, as a clerk, she was supposed to be typing the minutes of the meeting.
  • NO POLITICS: I know it’s tempting, but avoid expressing your political comments on social media.  First, no one really cares about your political opinions, and second, you only stand to alienate a potential employer.
  • THINK TWICE before you joke about something that could be misconstrued as sexist, racist, homophobic or otherwise insensitive.  This could be as simple as posting a picture of yourself in an inappropriate Halloween costume. 
  • G or PG RATED: Be careful about photos of yourself doing something risqué – anything suggestive, naked, illegal, or using controlled substances, even using alcohol or nicotine, could work against you.
  • ENLIST A GUARDIAN ANGEL: Consider assigning a good friend to keep an eye on your social media and call you out when you post something that might be risky, for whatever reason. My friend Anne does this for me pretty regularly and messages me promptly. “Sure you should post that thing about your son’s business?” I know she’s saved my ass a few times. (Thanks, BFF.)
  • DOUBLE CHECK BEFORE POST/SEND: One last thing: If you are going to post/text/email anything that might be truly offensive (or illegal) to someone privately, you better double or triple check that you are REALLY doing that (and make sure you trust that person not to share). I think we’ve ALL at some point accidentally sent something to the wrong person and it didn’t go well. [Story: In fact, just last night I texted something to my boss “Jane” that I meant to text to friend “Jane”. That could’ve been very bad. I immediately changed the former’s contact info in my phone to “Boss Jane”.]

We are not trying to make you paranoid, deter you from social media (hahahaha!) or over-edit yourself. We are just trying to illustrate that you CAN damage your opportunities and your career if you are careless, don’t THINK carefully about what you put out there on the internet, of even if you just hit “send/post” too quickly. This is a critical time in your life when you are building your own personal brand and you want to be thoughtful about how you want to be portrayed and how you might be portraying yourself unwittingly. That’s all. Think about it. Be aware.

Here’s another point on this topic: Past experience and how it influences your future career (This is also applicable to Blog Post #2: “Resume Basics – Content“.) 

When you list your experience on your resume, think about the way you list it that is most helpful and also consider that maybe it is NOT helpful. It doesn’t all have to be relevant, of course.  Sometimes your experience just shows that you took initiative, responsible and learned a few things. 

As an example, I have seen “modeling” on several resumes and LinkedIn profiles.  If you have a lot of this experience, recently, I would list it under experience but be careful how you do it. Modeling teaches a lot of life skills, like how to work in a highly competitive, stressful environment; time management and public relations skills.  

On the other hand, it might be completely irrelevant to the job you are applying for and could work against you or attract the wrong kind of employer. [Story: I worked for a scumbag boss who would bring anyone in for an “informational interview” who had “modeling” listed on her resume.] So, unless this is a career you want to pursue, I would consider carefully.  Remember that you are marketing your brain and skills, not your body.  (Unless you ARE marketing your body or don’t care if someone only wants to talk to you because of it.)

Also, consider the reputation of the company you might have worked for, e.g. “Waitress at Hooters.”  Think about how those things on your resume might influence people looking at your resume in both a positive and negative way and think about how those things might help or hurt you. (In this case, maybe just list that you were a server or hostess at a national American sports bar chain?)

One last thought: If you have two very different work/career options going, consider having two distinct resumes.   If you want a side job in modeling, for example, create a modeling resume (which is an entirely different format).  If you want an internship in accounting because you are studying finance, do a finance resume and leave the modeling off. 

Keep in mind whenever you put something out into the world, that you are building your personal brand, whether you are trying to or not.  (More on Building Your Personal Brand in a future post.)

Personal vs Professional Life – Online – 1 of 2
Personal vs Professional Life – Online – 1 of 2